By outsourcing its IT security requirements to Verizon, iYogi has gained the capability to accurately manage thousands of incidents on a daily basis
March 29th, 2012
For a company, whose business model relies heavily on the Internet, iYogi was facing a challenging time in ensuring security for processing thousands of daily electronic payments. The firm, which provides subscription-based tech support for PCs, connected devices and peripherals, is the largest subscription remote help service in the U.S.
As the firm grew, it realized the importance of building and demonstrating anti-fraud processes and compliance with the international Payment Card Industry Data Security Standard (PCI DSS). This was critical as the only mode of payment for each support transaction was via a credit card/debit card using a third-party payment clearance house. more…
